Frequently Asked Questions

The History of The Patriot Project

How did The Patriot Project start?

A:

The Patriot Project was found by Dr. Tim Novelli, and this inspired organization started after one life changing weekend.

No one tells the story better than the man himself.

 

Why is The Patriot Project so important?

Why is the Patriot Project important and what will result from its success?

A:

In 2002, President George W. Bush signed Public Law 107-135, legislation that ensured that chiropractic would become a permanent benefit for recipients of veterans’ health care services. As a result, chiropractic care was gradually added to more than 30 VA medical centers.

In the remaining 120 VA treatment facilities, however—including those in several major metropolitan areas, the chiropractic care benefit has remained virtually nonexistent.

All veterans with service related disabilities are supposed to have access to chiropractic care; if not at a hospital then in the civilian community. Chiropractic treatment is a standard VA benefit. No VA facility can state that they do not provide these essential health benefits.

Chiropractic physicians are considered specialists with the Veteran Administration and with the Department of Defense, which means the Veteran must request from their PCP an approval for them to receive chiropractic treatment.

Problem #1: Vets DO NOT KNOW they have chiropractic benefits.

Problem #2: There is no listing of chiropractic benefit within the VA HealthCare Benefit section within their website except under ancillary services.

Problem #3: Vets DO NOT KNOW the benefit they can obtain from chiropractic treatment which includes acupuncture.

Problem #4: Vets DO NOT KNOW they can appeal their PCPs denial of their requests for chiropractic treatment. 

Problem #5: Armed forces families do not have chiropractic benefits.

Problem #6: Veterans reliance upon medications results in a high probability of developing additional health problems and or even developing life threatening/ending situations.

Some veterans have found their local VA is reluctant to send them for fee-basis care outside the VA facility, and have required they jump through many hoops to get a referral for a Doctor of Chiropractic. This is against VA policy and does not go along with the VA's own stated mission to be "veteran-centered."

Many times the VA facility is trying to save money by denying fee-basis care delivered by doctors of chiropractic, even though they spend a great deal on numerous other treatments. VA facilities are unaware that chiropractic treatment can reduce their facilities cost.

Medical literature has revealed that when insurance company limit/reduce chiropractic treatment benefits, their total costs for healthcare, actually increased.

  • A patient receiving regular chiropractic care experiences reduced hospital admissions, surgeries, and pharmaceutical costs.
  • Studies indicate that greater chiropractic coverage, despite increased visits to a DC, results in significant net savings in both indirect and direct costs.
  • Chiropractic care could reduce Medicare costs—both payment for all services and average per claim payment. 
  • Chiropractic patients typically pay less and are more satisfied with their treatment than MD patients.
  • Chiropractic care can be used to control health care costs. 
  • Chiropractic patients reach maximum medical improvement sooner than when treated by a medical doctor.
  • Chiropractic treatment is not an add-on, it is a direct substitution for other treatment.

Conclusion:

Services delivered by doctors of chiropractic are part of the standard VA benefits and no VA facility can say "do not provide" these essential health benefits. Some veterans have found their local VA is reluctant to send them for fee-basis care outside the VA facility, and have required they jump through many hoops to get a referral for a Doctor of Chiropractic. This is against VA policy and does not go along with VA's own stated mission to be "veteran-centered."

The Patriot Project is determined to change this, with your help.

Who are Patriot Project patients?

Who should qualify as a Patriot Project patient? 

A:

With such a demand for chiropractic care, we are focusing on the priority groups. This would include the veterans with service connected disabilities, active duty military, their family members and gold star dependents. If the retired service member has a disability caused or aggravated by their service they would be qualified to receive treatment under The Patriot Project.

Does Tricare cover my patient?

If the patient is an Active Duty Military with Tricare, how come I cannot bill their insurance?

A:

Active Duty Military do not have chiropractic coverage under their TRICARE. We only ask to see their TRICARE card as proof of service.  

 

What to do about your insurance limitations

I have contracts with insurance companies stating that I can’t give care away free to certain groups of people. Can I still participate without losing my contracts?

A:

If your contract restricts your service donation, don’t despair.  In 2002, President George W. Bush signed Public Law 107-135, legislation that ensured that chiropractic care would become a permanent benefit for recipients of veterans’ health care services. Many veterans find it difficult to access these chiropractic benefits, so we provide it for them.

If you are treating a veteran, you may ask them to request these benefits. If approved, the V.A. will send you the appropriate paperwork to become a V.A. vendor. Once this process is complete, you can submit claims to be reimbursed. This doesn't always happen and regardless the patient will never receive a bill from the Patriot Project. As far as we're concerned, their bill is paid in full. We treat active duty military, their families, this would include spouse and their children, service connected veterans and all gold star dependents. 

How do I prioritize my patients?

If I have multiple patients is there a selection process on who receives the discounted/free service?

A:

At this time we don’t have a selection process. You can prioritize your patients as you see fit.

What process should I take with a Wounded Warrior?

What is the order of events when treating a Wounded Warrior?

A:

For a Wounded Warrior we ask that you get a copy of their DD214 and their service connection papers. We ask that you guide them as they apply for their chiropractic benefits.  Treat them right away as they await benefit coverage.

Testimonials - What and Why and How

You've asked for testimonials.  Why is this, what should I include, and how do I share them with you?

A:

We ask that you help us build our case. Doctors should document any treatment a patient receives under the Patriot Project. It’s as simple as keeping track of why the patient is coming in and what affect the care is having on them.

Patients are not required to give testimonials, but it would be appreciated. If you are a Patriot Project patient, we request that you send testimonials and documentation to us through your profile.  Simply log in to The Patriot Project and click on the "Testimonials" button.

We are gathering this information to use before Congress. It is our goal to ensure every military member is aware of the chiropractic care available to them.  In turn, Congress needs to know how vital it is to our troop's mental and physical health. We hope to become an intricate part and alternative to the current health system offered to our service members.

How can I do more?

What if I want to treat more than one Wounded Warrior a week?  Outside of that, what else can I do to give back?

A:

We ask that you treat at least one deserving individual a week, but if you’d like to treat more under The Patriot Project, please do!

Outside of that, there are so many other ways to contribute to The Patriot Project.

Encourage your patients to submit testimonials. These true stories are invaluable in promoting our cause.  

You can also tell your fellow chiropractors about us - your alumni class, your friends, and yes, even your competitors.  Our military does not discern who they protect, and neither should we.  The easiest way you can support us is by liking and following us on social media.  Help us spread the word!

You are also welcome to host a Patriot Project event and feature it on our website. We will gladly promote any Patriot Project promotion or event you sponsor.  All you need to do is log on, click on "Events", and create your own.  If you'd like to host a fundraiser, please contact us so we can help.

Finally, we are always looking for State Directors.  See Dr. Novelli's request for those who are ready to take The Patriot Project to the next level.

 

Chiropractor Public Profile Basics

How do I manage my profile on the Patriot Project site?

A:

Our intent is to allow Patriot Project chiropractors to promote our organization through their own, personal page.  You can share your page as you see fit.  It is located at your very own URL : http://www.patriot-project.org/USERNAME.

 

To access your profile - log in, and pick "Settings" from the control panel that appears on the right.  On this page, you can control your page content.  This is also where you should ensure your address and contact information is correct.  

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Why am I not listed?

I've signed up, but I don't see my office/name listed under my state.  Why?

A:

To be listed, a few things need to happen.

1.  You must sign up as a member chiropractor.  This is not the same as signing up for the newsletter.

2.  Upon signing up, you should receive a Welcome! email.  If you did not receive this, please check your spam folder.  If you opted out of emails when signing up, this precludes you from getting the Welcome! email.  Contact us and we'll be happy to help.

3.  You must activate your account via the Welcome! email.

4.  You must complete our survey.  It is only a few questions, and your answers are necessary to process you into the correct directory.

That should do it!  But, if you are still having troubles do not hesitate to contact us.

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